Shipping Policy

We use exclusively UPS ground for any small package shipment. UPS quotes real-time rates at checkout and we charge you exactly what they charge us. 

At 200lbs, rates move to freight rates. DO NOT choose freight rates if you are in a residential area. This is not only expensive, it makes our freight carriers angry and they consequently raise our rates and everyone suffers. 

Please elect to request a lift gate if you don't have a forklift or loading dock at your receiving location. If you want to save the liftgate fee, you're welcome to pick up your freight at the carrier's dock, just contact us immediately after placing your order to arrange dock pickup.

Freight carriers deliver Monday-Friday. If a carrier arrives and you are not there, not available, closed for the day, they do charge a re-delivery fee which we will pass on to you.

Please indicate in the notes if your location is closed on weekdays.